After grumblings from within the Windows community that Windows 7 is suggesting that users should be “Considering replacing your battery”, Microsoft have responded with their own response to the issue.
Image: Microsoft
“At this time we have no reason to believe there is any issue related to Windows 7 in this context”.
Windows 7 actually has a feature built into the OS to attempt to determine the health of the battery powering it, but after claims in the blogging community that either:
Windows 7 is falsely reporting that a battery should be replaced.
or
Even worse, that 7 is actually causing the damage to the battery, which in turn needs to then be replaced.
“This data would confirm our point of view that we are seeing nothing more than the normal course of battery degradation over time.” This point is extremely valid, in the fact that if somebody is upgrading from Windows Vista to Windows 7, but was unaware that their battery was not the healthiest of batteries, the new feature in 7 will inform the end-user of this and recommend changing their battery. The problem here is that many users are reporting that they either know that their batteries are in good health (either checked the battery or already replaced it recently), or feel that the upgrade process to Windows 7 has in some way damaged the battery.
If you feel that your battery is in good health, then the recommendation from Microsoft is:
… if you believe you are receiving this error and your battery is new or believed to be in great shape we would encourage you to report this to us or your original PC maker. You are welcome to send me mail through the contact form on this page, use the TechNet forum, the Microsoft Answers forum, or visit support.microsoft.com where you can get additional information about how to contact Microsoft assisted support in your region.
Tags: Battery, Laptop, Microsoft, MSDN, Notebook, Windows, Windows 7
